FREQUENTLY ASKED QUESTIONS
1. WHO IS THIS SERVICE FOR?
This service is for divorced or long-term single individuals who are ready to explore a new chapter in love. If you value emotional maturity, clarity, and intentional connection, this space is for you
2. DO I HAVE TO BE DIVORCED TO JOIN?
Not necessarily. While we specialise in working with divorced singles, anyone who’s been in a long-term serious relationship and who’s done the healing and is serious about building a healthy relationship is welcome.
3. WHAT MAKES YOUR MATCHMAKING DIFFERENT?
We’re not about swiping or surface level matching. As people who’ve been divorced ourselves, we understand the emotional journey. Our approach is healing-informed and focused on long-term connection, not just dating for the sake of dating.
4. HOW DO YOU CHOOSE WHO I’M MATCHED WITH?
We take the time to understand your story, values, and relationship goals. Using in-depth profiles and conversations, we match you with emotionally aligned individuals, not just based on preferences, but readiness and compatibility.
5. WHAT IF I’M NERVOUS ABOUT DATING AGAIN?
That’s completely normal. We’re here to support you every step of the way with care, encouragement, and zero judgment. You’re not alone in this.
6. IS THIS CONFIDENTIAL?
Yes. Your information is kept private and secure. Your profile is only shown to people we carefully match you with, and you’re only ever connected if you say yes.
7. DO YOU OFFER COACHING OR SUPPORT ALONGSIDE MATCHMAKING?
Our Fresh Start session is a one-to-one call with Biggz and I to help you understand your dating history and what you want next. Ongoing coaching is available by request.
READY WHEN YOU ARE!
8. HOW LONG DOES THE PROCESS TAKE?
Every journey is unique. Some matches happen quickly, while others take a bit more time. Our focus is on quality, not speed. Making sure you’re introduced to the right people, not just anyone.
9. WHAT HAPPENS IF A MATCH DOESN’T WORK OUT?
That’s ok, it’s all part of the journey. We learn from every experience and use your feedback to fine-tune future matches. This is a process, not a quick fix.
10. ARE THERE IN-PERSON EVENTS OR JUST 1-1 MATCHMAKING?
We’re planning events and mixers for our community. Join for free to be the first to hear.”
11. CAN I JOIN IF I’M NOT READY TO DATE AGAIN?
Yes. Some people just join to explore, get support, or begin preparing emotionally. Whether you’re ready to date now or just thinking about it, you’re welcome to join our email list. Once you are ready for the next step, you can join one of our amazing packages.
12. DO YOU SERVE CLIENTS OVERSEAS?
Yes, we do. While some events may be location-specific, we offer virtual matchmaking and coaching services for clients in different regions.
13. WHAT’S THE DIFFERENCE BETWEEN MATCHMAKING & DATING APPS?
Dating apps put the pressure on you to filter, guess intentions, and deal with ghosting. Matchmaking is more of a guided experience. It’s intentional and private. We do the vetting for you and prioritise emotional readiness, not just good photos.
14. HOW MUCH DOES IT COST TO JOIN?
Just Looking is free. The Fresh Start is $97. Find My Person is $67 to join as a founding member, then $77 a month once matchmaking opens.